Ytex Garments Ltd. (“Ytex”, “we”, “us”) operates ytexgmts.com and related export manufacturing services. This Privacy Policy explains how we process personal data when you visit our website, submit an enquiry, communicate with us, or opt in to marketing messages.
1. Data controller
Ytex Garments Ltd.
7071 Master Bari, Solamaid Botgaisa, Madani Avenue, Vatara, Dhaka 1212, Bangladesh
Email: md@ytexgmts.com · Phone: +880 199 666 4444
2. Scope (EU, UK & worldwide)
This policy is designed to meet the requirements of the EU General Data Protection Regulation (GDPR), the UK GDPR, and applicable international privacy laws. Where local law grants you additional rights, we honour those rights to the extent required.
3. Personal data we collect
- Contact & enquiry forms: name, email, telephone, message content, optional marketing consent, and anti-spam verification data.
- Communications: emails, calls, WhatsApp or SMS messages you send to us, and our replies.
- Website usage: IP address, browser type, device information, pages viewed, and cookie/analytics data (see our cookie banner on the site).
- Business relationship data: company name, buyer role, order/sampling details when you become a customer.
4. How we use your data & legal bases (GDPR)
- Respond to enquiries (contact forms, samples, quotes) — legitimate interests and/or steps prior to a contract (Art. 6(1)(b)/(f) GDPR).
- Customer & export operations — performance of a contract and legal obligations (Art. 6(1)(b)/(c)).
- Marketing SMS/email — only if you opt in via our forms; you may withdraw consent at any time (Art. 6(1)(a)). Consent is not required to purchase.
- Analytics & site improvement — consent where required (e.g. EU/UK non-essential cookies) or legitimate interests where permitted.
- Security & fraud prevention — legitimate interests (Art. 6(1)(f)), including CAPTCHA and spam filtering.
5. SMS & email marketing (TCPA / ePrivacy)
If you opt in, Ytex Garments Ltd. may send SMS and email about your garment sourcing or manufacturing enquiry, sample and production updates, quotes, shipment coordination, factory-visit or meeting reminders, and related export-apparel services from our Dhaka team. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS and HELP for assistance. You may also unsubscribe from marketing emails via the link in each email or by contacting us.
6. Cookies & similar technologies
We use essential cookies for site operation and, with your consent where required, analytics/advertising technologies (including Google tags managed via our consent settings). You can accept or reject non-essential cookies using the banner on our website. For more on responsible operations, see our Commitment page.
7. Sharing & international transfers
We share data only with trusted processors that help us operate the website, email, hosting, analytics, or manufacturing logistics—under contracts that require appropriate safeguards. Data may be processed in Bangladesh, the EU, the United States, and other countries where our service providers operate. Where required, we rely on Standard Contractual Clauses or equivalent transfer mechanisms.
8. Retention
Enquiry records are kept as long as needed to respond, pursue business discussions, and comply with law (typically up to 3–7 years for business correspondence unless a longer period is required). Marketing consent records are retained to demonstrate compliance. Analytics data is retained according to provider settings.
9. Your rights
Depending on your location, you may have the right to:
- Access, rectify, or erase your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent (without affecting prior lawful processing)
- Lodge a complaint with your supervisory authority (EU/EEA) or the ICO (UK)
To exercise rights, email md@ytexgmts.com. We may need to verify your identity.
10. Children
Our services are directed at business buyers and professionals. We do not knowingly collect data from children under 16.
11. Security
We apply reasonable technical and organisational measures (access controls, secure hosting, encrypted connections where supported). No method of transmission over the Internet is 100% secure.
12. Changes
We may update this policy from time to time. The “Last updated” date above will change when we do. Material changes may be highlighted on this page or via email where appropriate.
13. Contact
Questions about this Privacy Policy: md@ytexgmts.com or contact form.